Hair & Makeup BOOKING POLICY
Being Late, Last Minute Cancellations, No Show:
If you are Late.....
Please let me know ASAP if you are running late. If you are still coming to your appointment, upon your arrival until next client's appointment time, we try our best with consideration to finish appointment to be in time for next client.
IfNo Show or Last Minute Cancellations....To cancel or re-scheduling, please notify within 48 hours prior (2 days before) to your appointment time by SMS or Call only (no email or no leaving a comment on online booking), Otherwise, a cancellation will be charged service and no refund.
If you do not show up (No Show) or have frequent last minute cancellations, please forgive us if we are not able to book you in the future, and in this case, your all pre-booked appointments will be canceled too.
Reminder and Re-confirming Appointment
Please reply right away to re-confirm when you get sms or call from us about a day before of your appointment.
Touch up Appointment
Book ahead for your next appointment!
We recommend to book for next service before you leave our meeting, otherwise you may lose your chance due to very tight booking. Most customers arrange 3~4 weeks. If you prefer
Unfortunately, I am not able to ask other customers to switch appointment for you
Sensitive to Products:
If you have an allergic with any products, please inform us before your appointment
If you wish to go on the wait list, please always send your information via SMS/texting to the stylist directly. (If sent by verbal, email, voicemail will be less chance to be called at first.)
Payments: We accept cash, Bank transfer, PayPal only.
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